About Us - Duchess Outlet

About Duchess Outlet

Duchess Outlet

Location: 75 William St., Pittston, PA, 18640, US
Phone: (570) 654-3851
Email: DuchessOutlet@DuchessOutlet.com

Our 60th Year!

We are celebrating our 60th year in business!

Our story begins in 1956, when Sam Caprari purchased the historic Pittston Stove building, and made plans to open Duchess Coat & Suit Manufacturing plant. It employed over 150 workers and was a major player in the once- thriving garment industry of the Wyoming Valley.

As Pittston emerged as a national center for clothing and manufacturing, Sam’s wife, Theresa had the idea to open a discount retail outlet – one of the first of its kind. Duchess offered thousands of women’s and men’s raincoats, wool jackets, leathers, and outerwear. Premium products sold at bargain prices. Theresa went on to become Vice President of the company, and assumed leadership roles in the community when women in business were still a rarity.>

In the 1980s, Sam and Theresa’s son Paul, and wife Paula took over the business. Duchess began carrying the famous London Fog Raincoats along with men’s suits and sports jackets, and expanded the selection of exclusive outerwear.

Paula introduced Madame Alexander Dolls in 1984. The Doll Hospital opened the following year. Throughout the following two decades, Duchess Outlet was the recipient of multiple honors and awards. These include “Outstanding Retailer of the Year” by Doll Reader Magazine, and “Diamond Retailer of the Year” by Alexander Company, an award that recognizes excellence in customer service and selection of Madame Alexander Dolls.

In 2010, Duchess opened a Doll Museum. The over 1,000 dolls in the collection focuses primarily on the prestigious Madame Alexander dolls made from the 1930s to present, representing truly American traditions and stories.

Paul and Paula’s children launched duchessoutlet.com in 2011, becoming the third generation to offer the highest quality merchandise and customer experience.

In 2014, the retail store was renovated and expanded with an additional 3,600 square feet of selling space. The men’s department added new vendors, such as Anchor Uniform, specializing in American-made fireman and emergency personnel raincoats and HI-VIZ garments. Duchess became an authorized retailer of the famous Hansa Toys, Folkmanis Puppets, Kidkraft, and Backyard Discovery, the largest residential swing-set manufacturer in the United States.

To accommodate the extensive shipping around the world, the Distribution Department grew to include the most modern, automated systems available.

The fourth generation of our family-run business is just around the corner. With over a quarter-million dollars in investment for future expansion, stay tuned for the next chapter in our story!

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We respect your privacy.

We never sell, share or rent your personal information to any third parties under any circumstances. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes.

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